2008年6月30日 星期一

Gallup's 12 questions (Q12) Program

著名的民調顧問機構-蓋洛普有個知名的Gallup's 12 questions (Q12) Program, 是針對專業經理人管理上的影響評估。如果你是主管可以藉此反思有無疏漏;當然如果你沒帶人,對工作也真有期望,那還是可以拿這些問題跟你的主管討論! PS.maxrainbow強烈建議你找主管討論前要記得先問問他讀過「EQ」沒有喔!

1. Do you know what is expected of you at work?
2. Do you have the materials and equipment you need to do your work right?
3. At work, do you have the opportunity to do what you do best every day?
4. In the last seven days, have you received recognition or praise for doing good work?
5. Does your supervisor, or someone at work, seem to care about you as a person?
6. Is there someone at work who encourages your development?
7. At work, do your opinions seem to count?
8. Does the mission/purpose of your company make you feel your job is important?
9. Are your associates (fellow employees) committed to doing quality work?
10. Do you have a best friend at work?
11. In the last six months, has someone at work talked to you about your progress?
12. In the last year, have you had opportunities at work to learn and grow?

PS.我紀錄了MindMap檔,歡迎下載使用。

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